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Beverly Johnson, an occupational therapist (OT) team leader in a busy acute hospital under constant pressure to discharge patient, is a model for all NHS staff – she gets excellent clinical outcomes by taking the time to stop and listen.     She’s an active listener, a people person, reading the whole patient, not just their medical and physical condition but their emotions, fears, anxieties and hopes. And by showing she listens she wins patients’ confidence and trust when...

Paul Wastell
by Paul Wastell
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Paul Wastell

Paul Wastell

London, United Kingdom

Joined this community on Apr 27, 2018

Bio Head of Communications at North Middlesex University Hospital

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