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Windrush

Shahana Ramsden-The leader that creates leaders

I'm pleased to nominate Shahana Ramsden Head of Diversity and Inclusion for NHS England.


Shahana has demonstrated what compassionate leadership really means and has been persistent in her drive to improve equality and diversity in the NHS.


Shahana has demonstrated a genuine commitment to improving equalities over many decades. She is the sort of leader who whatever role she is in, finds the time to personally support BME staff and patients as a mentor and coach. I am aware of several BME staff that have been mentored by her. She has also coached people through difficult challenges including finding positive ways to help people overcome bullying at work.


I have seen how Shahana has supported people behind the scenes to prepare for a difficult meeting or to develop a presentation and then she will step aside in a selfless way and watch them shine, without any expectation of reward or praise.


In her new role as Head of Diversity and Inclusion for NHS England, Shahana has shown that she is able to balance the need to influence strategically whilst still achieving real change for real people. Previously as Deputy Director of the DRE in Mental Health programme, Shahana oversaw large scale change across the NHS to improve the system for BME patients. As Director of Positively Diverse, for NHS Employers, Shahana supported NHS organisations to improve their equalities approach in the workforce across NHS organisations.


In addition to leading equalities programmes Shahana has spent a large part of her career supporting people who use services and carers like myself to work in co-production with NHS and Social Care systems, including her leadership of the well-known Making it Real programme and developing the NHS England Co-production Model. There are very few people who manage to balance the ability to lead programmes in true co-production with patients and people who use services. 

edited on Apr 10, 2018 by Keymn Whervin

Christine Morgan Apr 29, 2018

I am really pleased to see that Shahana has been nominated for a Windrush award. I have been lucky to have worked with Shahana and learn a lot from her. She is able to have a strategic, national perspective on her work but never loses sight of the human aspect in relation to staff and the people she serves patients, carers and the public.

I have seen Shahana gently work with and coach both staff and patients and carers so that they have the confidence and skills to use their experience and knowledge to help others. Shahana still has untapped potential to offer the NHS and the people the NHS serves and this nomination, and I hope award, reflects that.

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Shahana Ramsden Apr 30, 2018

Thanks so much for your lovely comments Christine.

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Heather Caudle Apr 30, 2018

Amazing, trustworthy and demure leadership are the words which describe Shahana's leadership contribution to health. Shahana's support as a leader is almost metaphysical, you feel her more than you see or hear her and yet her contribution has immense impact and results in change.
I met Shahana on a leadership programme five years ago and we now work in the same organisation and already I have benefited from her wisdom.
A truly deserving nomination.

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Shahana Ramsden Apr 30, 2018

Thanks for your support, Heather.

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karen obrien Apr 30, 2018

Shahana is most inspirational person I have ever met. We met on the Nye Bevan Leadership Academy Course where she was outstanding and taught me so much about Diversity and the true meaning of how services should be co-developed. She deserves this accolade for all her hard work, her experience and more importantly her enthusiasm and inspiration. She makes a difference and that cannot be said of all people!

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Shahana Ramsden Apr 30, 2018

Wow! I’ll have to ask you to write my next reference! I think you are the one that inspired me, Karen!

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Ed Walton May 1, 2018

Shahana is a constant inspiration to me, we are not in touch all the time but Shahana somehow always manages to be in the right place at the right time with the right thing to offer. That's the mark of a truly compassionate leader

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Shahana Ramsden May 4, 2018

Thanks so much for your kind words Ed.

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Gill Phillips May 4, 2018

Genuine, determined, making a difference . Delighted to support Shahana’s nomination and I really hope she wins! Not many people manage to live and breathe through coproduction and to be able to step back And watch others grow in skills and confidence. Shahana is a shiny example. Well done!

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Gill Phillips May 4, 2018

I couple of typos but you get the drift. I do not find this site very easy to use from my phone!

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Kelly C May 10, 2018

Shahana all the best for the Windrush Award

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sabrina richards May 11, 2018

Great that Shahana has been nominated she is truly a lovely person and this nomination is well deserved

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(Account removed) May 18, 2018

This idea has been moved back to the previous phase

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(Account removed) May 18, 2018

This idea has been advanced to the current phase

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Diana Belfon May 18, 2018

Shahana is an amazing BME Role Model. Influential, approachable and highly respected. Congratulations on being shortlisted.

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Sherone May 19, 2018

Shahana is approachable, truly personable and ‘there’ for people. I worked with Shahana a few years ago when she was leading and developing coproduction elsewhere. I am really pleased to see her in this short list. To me a true leader empowers, supports and gives wings to people, teaches them to fly then lets them go. Shahana has done that for so many people.... some she probably doesn’t even realise that she had a hand in empowering (like me).

Well done Shahana and thank you NHS70 for recognising the Windrush generation, I’m proud my grandmother was part it.

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